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The serious game or how to carry out your HR missions through game-based learning?

Everything you need to know about the serious game

Originally developed by the American army to train and evaluate its staff, this principle encompasses any game that has a non-game purpose. For organisations, serious games can help to meet various HR objectives, from recruitment to talent management. Although digital solutions are the most popular today, in the 1960s and 70s, a serious game could take the form of a card or board game based on the model of board games or role-playing games. Today, this learning and evaluation modality is an ally for employers in the various transformations of organisations. 

1. The serious game: definition of an engaging method

A teaching composition. Serious games generally have a real architecture based on one or more specific objectives and may include levels to be validated or obstacles to be overcome. Unlike gamification, which we discussed recently, which is more about generating interest and engaging employees, the serious game has a specific learning or skills assessment objective.

An inspiring experience. Mixing entertainment with the desire to achieve a result or finish the course, the structured game mechanics appeal to the competitive spirit of the players. For example, the scoreboard may display a ranking of performance or remind players of the reward. By focusing on positive goals, players become more involved in the process of learning, evaluating or discovering the business.

Motivational processes encourage commitment and mobilise the attention of participants. The serious game uses different game levers such as juggling information, valuing scores to maintain motivation and optimal concentration.

A fun and less painful or daunting approach to skills development. The serious game appeals because of its originality, but also because of its cognitive process which facilitates the anchoring of knowledge and offers a positive employee experience which will certainly reinforce the company's employer brand.

 

2. The serious game boosts HR missions

Serious games can be used for a variety of purposes, the three main ones being the development of skills, recruitment and the integration of new employees. In the wake of the 100% telework on the French, the possibility of taking part in a digital serious game shows the organisation's open attitude and its interest in new ways of working. Knowing that a large proportion of French employees wish to continue teleworking on a part-time basis.  

Recruitment: the power of a new process

The recruitment market has evolved rapidly, driven by online platforms and innovative methods, and employers need to take every opportunity to attract the best profiles, especially for shortage positions. In addition, Finding the right profile on paper must now be accompanied by behavioural complementarity. The recruitment process has to face this double challenge. For their part, candidates are looking at their opportunities more carefully. The questions raised by the health crisis and the time for reflection have made them more attentive to the terms of employment and the work environment. 

The serious game fits perfectly into the distance learning culture developed over the last 20 months. It can be conducted remotely and sometimes asynchronously. For companies recruiting abroad, it can also be translated into different languages.  

For the recruitment of junior profiles, the serious game allows a company that is not on their radar to catch their attention. Faced with the ineffectiveness of the traditional CV and cover letter application, companies with significant recruitment in this age group have jumped at the opportunity to update their approach by offering recruitment steps that can be carried out directly on a smartphone. In this way, the serious game helps to promote an innovative employer brand geared towards new uses.

Another value added, the serious game provides a more realistic assessment of candidates and aims to reduce the stress level of candidates by providing a expérience ludique. Through an immersive course, the participant is directly put into a situation, which allows recruiters to better discern his or her character traits and analyse his or her behaviour in certain situations. This is an effective recruitment tool for identifying the soft skills of a candidate, the serious game highlights stress management or the ability to quickly decipher a situation and make decisions. The situational mode of assessment also reduces the impact of cognitive biases on the selection of profiles, as it does not take into account the gender, age or origin of the candidate. 

For the candidate, it is a way of anticipating the type of experience he or she will face in order to better to see the reality of the position for which they are applying. Along the way, the serious game can help to highlight the work environment, the role of each person and possibly the work processes that will be used on a daily basis. 

Onboarding: getting to know each other through game-based learning

Efficient integration of new employees is a major challenge in recruitment, since this pivotal period in the employee experience can subsequently lead to departure or, on the contrary, to greater commitment. A serious game that supports the onboarding of an employee will accompany them in their first steps in the organisation and help them become familiar with cultural codes and understand the different parts of the organisation.

Through game mechanics, les nouveaux collaborateurs prennent leurs repères et adoptent une approche proactive devenant ainsi acteurs de leur intégration. For example, a contact-oriented serious game scenario can help shy people to approach others, ask questions and explore the premises as they progress through the game.

Training: combining learning and practice

Due to skills obsolescence, les efforts de formation en entreprise vont s’intensifier et faire davantage partie du quotidien des salariésThe serious game will then animate the learning process and make it part of the telework modalities. The serious game will then animate the learning process and make it part of the telework modalities. It will also make training more accessible to new categories of employees who are developing as a result of the health crisis, such as nomadic workers. 

Through its unique and playful approach, the serious game facilitates the acquisition of informationThis is particularly true for processes related to complex situations. According to Belgian researcher Emilie Gaspard from the Université Libre de Bruxelles, active decision-making enhances our brain activity. This same mechanism is at work in a serious game and reinforces the learning of specific skills through almost immediate virtual practice of the new knowledge.

The serious game promotes the right to make mistakes, which is crucial in a training course. The game encourages trying sometimes unusual solutions, where few work situations offer this possibility. An important game mechanism is to provide a space for experimentation, inviting participants to exercise their creativity and sense of logic. It is about testing hypotheses that they build up with the help of the information given by the game. In the end, making mistakes is an accepted part of the game, as long as they are used to progress and achieve the objective of completing the game.

Finally, the digitisation of the serious game makes it possible to monitor the progress of learning in real time and to obtain measurable data. It offers more precise and immediate insights than a traditional training course. Aspects that need to be reviewed or repeated are highlighted and it is easy to target learning on weak points and topics that are struggling to be assimilated and makes the personnalisation de l’apprentissage more accessible. The frequency of the sessions, the levels to be repeated, the repetition of questions, these elements can be modulated according to the progress of the participant thus avoiding the frustration of an inadequate learning process.

Go further with soft skills

The serious game may also supporting a cultural and behavioural transformation of the organisation. If it is high time to establish healthier and more positive dynamics, the serious game played by teams stimulates interactions and reveals problematic functioning. Dealing with these behaviours in a virtual environment where it is possible to try again with a different approach shows employees that another way of doing things is possible and sometimes more appropriate. An escape game with predefined timing can help to improve communication, especially in situations under pressure. In another case, the game can help to resolve a situation where there are divergent opinions and help employees to better accept the ideas proposed by their peers.

Although the list of soft skills is long, here are some that are suitable for serious games:  

  • Empathy practised in collaborative work and membership of a group.  
  • Decision-making based on taking into account tous les éléments, la concertation et la capacité à trancher.
  • Open-mindedness to consider alternative solutions and ways of thinking.
  • Creativity in exploring new solutions and experimenting.

Anyway, the serious game can only keep its promise if all the players are involved in the process.

Reconnecting with the quest for meaning

In a more global and strategic way, the serious game allows you to explain your company's missions in a more meaningful way and to translate its values in a relevant way, moving from theory to practice. In this sense, it offers a response to the famous quest for meaning intensified by the health crisis. Through the serious game for recruitment, the candidate is immersed in the organisation's activities to get a better idea of the reality of the position and if these conditions motivate them. In the case of training, learning puts employability at the centre and reminds the employee of the reasons why he or she joined the organisation and chose the job. By immersing oneself in a virtual world, one becomes immersed in a bubble for the duration of the game, which can help to lower the barriers and everyday life stress. This timeless experience in a collective mode brings people together and invites them to reconnect after a period of isolation and regain a common sense.

3. Good practices for setting up a serious game

The preparation of a serious game must primarily integrate the evaluation objectives, learning objectives or loyalty objectives . It is therefore a question of asking yourself the right questions to help you develop the game's plot:

- What is the educational objective? What skills need to be learned first and which ones are secondary?

- What skills will be tested during the game? Is the level of digital skills of the participants appropriate? What digital tools do they have?

- How can serious games improve people' work life?

- What are some of the other benefits that may lead participants to play this game?

 Rely on storytelling of the game. The principle of a serious game is that it should be memorable and make learning fun. An engaging design and writing will help to increase interest and therefore memorization with the help of meaningful situations such as a recurring customer case or crisis management.

Reducing resistance to serious games. The technology is accessible and the participation is flexible and volunteer-based, making it easy to get started with the game.

Communicate on the project. A number of communication actions are available to you. The presentation of the serious game must be similar to it. Why not make a quick video presentation that you can distribute in an email campaign or integrate into the company's career site. In the case of training, HR and managers must be sufficiently trained in the tool to answer employees' questions.

Be aware of the regulations on HR data. When taking part in a serious game, participants will have to provide a certain amount of information. In this context, the company must make sure that it explains to the candidates how the method works in relation to recruitment, ensures the confidentiality of the results and justifies the relevance of the game to their application. The information required should only concern the evaluation of the candidate's professional skills. Details of personal circumstances, political opinions, religion or trade union membership cannot be requested according to the CNIL and the provisions of Article L.1221-7 of the Labour Code. In the case of rejection of an application, the information must be processed according to the applicant's wishes: either deleted or saved for future application for a limited period of two years. 

4. Examples of serious games

Now you are equipped to decide whether a serious game project would be beneficial for your organisation especially for human resources activities. Finally, we'll give you some examples of current practices to inspire you.

Reveal your potential "Harmonie Mutuelle"

As part of the transformation of the mutual insurance sector, which is undergoing strong digitalisation, Harmonie Mutuelle wanted to maintain employability through upskilling and supporting employees in new jobs in the sector. A second major issue was to be able to remain competitive against a new kind of competitor from the technological world, just like Amazon did by launching its mutual insurance offer in the United States.

The serious game is therefore part of this overall three-part approach which aims to enable employees to be more autonomous in their career paths and less dependent on their manager for their professional orientation. Launched as part of an event, the serious game invited employees to learn more about customers, their needs and the current state of the mutual insurance sector in the digital age.

The employee is better informed about his or her career development opportunities and deals more constructively with the self-service learning and skills assessment platforms made available under the programme. It is part of an HR project of which it is only one component, the serious game gives a boost to internal communication and talent management by HR

Saint Gobain Brain simplifies onboarding

The serious game that combines AI is meant to strengthen the group's employer brand by introducing the company's culture and discover the challenges that the group is facing The game is based on three main themes: purchasing and marketing to different types of customers, research and development of tomorrow's transport, and supply chain professions. The game lasts 10 to 12 minutes and opens with a hunt for clues in three environments: the point of sale, the laboratory and the innovative factory. Artificial intelligence guides the player who will try to solve three riddles and fifteen challenges. The game is aimed primarily at young graduates and juniors and calls on the participant's soft skills (logic, agility, imagination, etc.).

The game also allows the player to raise funds for associations that Saint-Gobain supports. As the points counter rises, the player can unlock a donation to the Habitat for Humanity association in France.

The "Renault Academy"

The multinational automotive organisation has created a game that trains salespeople to master different types of sales talks and customer types. The game exists in more than twenty languages in online training and in face-to-face training.

"Save a life" introduces first aid

This interactive videohas been designed by a Belgium organisation to teach first aid to everyone. This is a quick and flexible way to train employees in first aid. Here, the combination of knowledge acquisition and the required speed of action equips the participants with the right reflexes to apply in a real situation.

Nanorider raises awareness of investment in innovation

The game Nanorider was developed by Grenoble Ecole de Management and Cea Leti in 2013 and aims to educate its players on the role of new technologies in business, even the most complex ones. In the form of a board game, the concept involves several players, each holding a title (financial management, marketing, legal director, etc.). The purpose is to make people understand that each choice to integrate innovation into the company is collective, despite the different imperatives of each stakeholder. Innovation then becomes a common issue for all in the sense that it brings solutions and values to all participants. A pragmatic proposal to get rid of preconceived ideas on innovation in the context of technological transformation, this game allows to go beyond the complexity of a new science to realise the importance of establishing a corporate culture open to innovation in order to sustain it. 

With the promise of a playful moment, serious games provide a real tangible solution to the recruitment and skills development challenges in a rapidly changing workplace. By placing employees or candidates at the heart of a challenging situation using motivating game mechanisms and a structured course, the serious game offers an environment that encourages learning. It also creates the conditions for reflection on employability. All in all, serious games invite both employees and employers to position themselves and anticipate the future of work. 

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Articles Compétences Training

LMS Learning Management System platform: getting acquainted with the tool

All you need to know about an LMS platform

LMS platforms have been on the market for just over 20 years and are widely used in thetraining ecosystem. 

As far as businesses are concerned, this is a an essential tool for HR and L&D departments responsible for managing training and the development of team skills.

Between the enthusiasm for online training and the introduction of an increasing number of educational innovations, the LMS is still a key element in the development of the training system and a key tool for business performance.

What is a Learning Management System (LMS) platform? 

What is a Learning Management System (LMS) platform?

LMS stands for Learning Management System. An acronym that can also be translated as learning management system. This term therefore refers to a software designed to facilitate the administration of vocational training

The LMS is for all organisations that need to share learning resources and monitor the progress of learners. This could be schools and training organisations, for example. But also businesses, of course, particularly in the context of their strategy for the employees' continuing education

Principles objectives of using a LMS plateform are :

  • the administration, monitoring and learning pathways management
  • the collection and distribution of educational content;
  • the distribution of information to learners, training and HR departments, for educational or administrative purposes.

Proprietary LMS vs. open source LMS

On the LMS platform marketThere are two types of learning management systems: the proprietary LMS and the open source LMS.

Propriety LMS

Proprietary" LMS platforms are packaged solutions provided by editors. This type of tool is hosted and maintained in SaaS by the provider. This LMS can therefore be deployed and use quickly.

Furthermore, maintenance, including updates and the addition of new features, is managed directly by the provider. The proprietary LMS is not free. However, it saves an additional resource dedicated to managing the IT and technical aspects of the software.

Open source LMS

On the contrary, open source training platforms are publicly available and free of charge. Developed by communities of contributors, they offer great freedom of customisation.

However, this type of LMS requires specific skills to install it on the server, configure it and maintain it. It is therefore necessary to have an internal IT department with these skills or to call on a specialised service provider. The implementation of the platform is therefore generally longer and its overall cost sometimes higher.  

Learning and Management, LMS users

The notions of "Learning" and "Management" are part of the LMS system. This online training platform is therefore mainly aimed at two types of users: the administrator on the one hand, and the learner on the other. 

The LMS administrator: organising training paths

The administrator is he or she manages the LMS platform. Depending on the size of the organisation, it may be part of the training department or HR. 

The administrator's responsibilities are as follows:

  • defining the parameters for managing and monitoring the training ;
  • organising training sessions with the tool (convocation, planning, attendance monitoring, sending of training certificates, etc.);
  • spliting staff into different groups;
  • integrating, updating and allocating learning content to each category of learner;
  • collecting data on the progress of the training (tracking), etc.

In short, the administrator is responsible for setting up, managing and maintaining theorganise the operation of the learning platform. This is done with a specific focus on the pedagogical and organisational objectives of corporate training.

The learner: learning online with the LMS

The learner is the second user of an LMS. Thanks to this online training platformThey can access the educational resources provided by their organisation. 

Usually, learners are divided into groups on the education management system. There are many ways to do this, such as :

  • seniority
  • level/position
  • department, etc.

Therefore, the training path assigned to a new employee can be, for example, different from that of a technical manager.

On a learning platform, there is therefore a manager on one side who " distributes " the training, and a beneficiary on the other side who receives it. Both are linked by the LMS platform.

And what about the training content ? How to create an e-learning course for the LMS platform? For this purpose, a third user is in charge of designing the learning paths and, thus, ofexpanding the course library of an LMS. He is the editor of the content.

The editor of the training content: feeding the LMS platform 

To provide an effective training offer, it is necessary to provide relevant and up-to-date training content. This is done in line with the expectations of the learning community, the organisation's training project and/or the "compliance" requirements of certain regulatory training courses. 

The content creator, or training designer, takes responsibility for the creation of course modules to meet targeted learning objectives Depending on the size and organisation of the company, it may be a :

  • internal trainer qualified in the use of an LMS platform and of authoring tools, but without having to be a developer;
  • a specialist member of the L&D department working in close collaboration with the business referents;
  • external provider specialising in designing training courses.

The e-learning contents published on the LMS platform come in different formats: documents, videos, infographics, quizzes, etc. Indeed, making training attractive and fun often involves diversifying the types of e-learning modules.

However, it is important to bear in mind that, initially, LMS platforms were only designed to store content and then distribute it. They are not really designed to create content. On the other hand, they are specifically designed to interface with other authoring tools like Adobe Captivate or Powerpoint. The files created with the tools used to compose the learning paths can then be " downloaded " by the training platform

E-learning modules can be :

  • purchased, in this case it is referred to as a off-the-shelf training content which often correspond to transversal skills training;
  • created by the designer with the help of an authoring tool, in that case it is a tailor-made training creation.

In both cases, the ability for files to be compatible - whether it is off-the-shelf or bespoke content - is made possible by the SCORM standards (Sharable Content Object Reference Model). This allows the transfer of digital training from one LMS to another.

Nevertheless, more and more organisations are seeking means to designing training content themselves. To respond to specific business needs or to help them develop their teaching techniques, for example.

As a result, it is necessary for these organisations to acquire additional authoring tools or to choose a new generation LMS platform that offers such a feature.

Learning Management System, e-learning and performance tool

A LMS platform is generally referred to as an e-learning platform. However, there is more to it than that, as this technology was originally designed for management purposes. Beyond the HR learning aspect, for the organisation, it is mostly a practical way of :

  • overseeing the training as a whole ;
  • improving skills management.

Thus, it is true that an LMS platform allows the target audience to follow online courses. But its possibilities go much farther, thus responding to the different challenges businesses

Benefits of a LMS platform for businesses

A LMS platform can be used to provide access to continuing education and training; make onboarding more effective; optimise the monitoring of training courses; support the HR function and enhance employees' expertise. The benefits of a LMS platform for businesses are numerous.

Facilitating access to corporate training through digitalisation

Organisations can leverage training to improve their performance. However, although face-to-face training is still relevant in many organisations, it also has certain constraints such as costs, resource management (material and human) and time constraints.

In these circumstances, it is sometimes difficult for employers to train all employees at the same pace. and, thus ensuring a uniform development of the employees' skills. This can lead to frustration within teams and slow down the performance of the organisation.

The use of a LMS platform tends to reduce, if not completely erase, these obstacles to the development of continuous education. Because in a 100% online training context or a blended learning strategyDistance learning is available at any time. 

From then on, access to training is easierIt is also more effective. This is true both for the organisation, for the reasons mentioned above, and for the employees, who, as we shall see later, are more involved because they have more autonomy.

Improving the integration of new hires with the LMS platform

The onboarding process for new hires is an important step in the recruitment process. Rather than waiting for the next face-to-face session, the LMS platform allows new hires to be enrolled in a learning pathway specially designed for onboarding.

Theuse of an LMS platform in an onboarding context allows, among other things, to :

  • introduce the organisation, its ambitions, its vocation, etc. ;
  • begin to create a link between the organisation and the new hire;
  • demonstrate the company's interest in the development of its employees' skills;
  • make new hires quickly productive.

Thanks to online resources and courses available on the LMS platformIn addition, the " new hires " are given access to certain training courses as soon as they join the organisation. After joining the organisation, they acquire new knowledge and become accustomed to the organisation's culture. This contributes to facilitating their integration since they can more naturally envision themselves within the organisation.

Monitoring and adapting training paths

As mentioned above, the features of a LMS software mainly benefit the management of an organisation. Trainers and administrators can therefore produce information for training management. Just as they can collect statistics and indicators on learners' learning paths.

From an administrative and practical point of view, the LMS makes it possible to send certificates (attendance, end of training, etc.), invitations to face-to-face training sessions, online attendance sheets, certificates of conformity or evaluation, etc., as well as learning reports including follow-up data.

Produced directly by the LMS solution, reports make it possible to :

  • Track individual and team performance;
  • identify learners' difficulties;
  • know the connection history;
  • understand users' behaviour
  • analyse the results achieved, etc.

These datas have an educational purpose. Indeed, By analysing these datasThe L&D department knows more about the learning community. Training courses can then adjusted, new content can be created accordingly and the learning can be adapted. 

Supporting the HR function

An LMS platform is also a good option for supporting and increasing the performance of the HR function.

In fact, by using the information transmitted by the software, the HR department collectsmeasurable evidence of employees' skills, both acquired and to be acquired. It can then use this data to :

  • prepare assessment interviews ;
  • consider or suggest career development;
  • support and organise new training courses, as part of the skills development plan;
  • facilitate the process of obtaining a certificate, title or diploma, etc.

Thanks to the LMS platform, it is possible to increase employees' profiling. The LMS platform then becomes a powerful tool for talent retention and, consequently, an asset for the organisation.

Benefits of an LMS platform for employees

As mentioned above, face-to-face training has its constraints. For the organisation, but also for the employees. Travelling, poorly adapted lecture formats, already overburdened employees' schedules... Teams may feel that they are wasting their time and thus lack concentration or motivation. In these conditions, learning does not achieve its objectives and becomes less effective. 

Also, although they are not originally "learner experience" oriented, LMS platforms have shown their usefulness and also offer certain benefits to employees.

Being a player in learning process

The LMS platform is an online training platform. Learners can log on whenever they want, wherever they are and at any time. Generally speaking, the LMS platform encourages employees' engagement, as employees feel that they are active participants in their professional training.

In fact, A LMS software offers the freedom to learn prevents training from being perceived as an obligation. Unlike classroom training, learners are autonomous: they can choose among different online modules and progress at their own pace. 

A LMS platform can also be used to reinforce traditional training. This is particularly true when educational content, available online, is used as a :

  • training preparation for face-to-face sessions ;
  • as a reference content to a practical workshop;
  • as a reminder of the concepts introduced

In that context, the employee uses the LMS platform to prepare for a training action. Thus motivation gets stronger. Skills acquisition, including soft skills, is thus better understood.

In the same manner, the employee can refer to the course later on and thus reinforce the knowledge acquired. The learning process is thus a long-term one.

It is more likely to generate support than distrust, training taken on the LMS platform often generates a better engagement rate and greater employee satisfaction.

Maintaining employability

In an environment where the obsolescence of skills is getting faster and fasterToday, employability is a real concern for employees. Through the LMS platform and training, the organisation sends a strong signal to its employees that it gives attention to their career development and the development of their skills. 

By investing in tools such as a LMS platform and new teaching methods, such as game-based learning, the organisation cultivates and maintains employees ' know-how, and therefore their employability. This is a winning strategy, as a continuously trained employeewith significant learning and development opportunities, is an employee who is more committed to his or her work and loyal to the employer.

Best practices for developing the specifications of the LMS platform

Le choix d’une plateforme LMS doit répondre à deux objectifs : facilitate the training management and make the corportate training strategy effective

It is therefore important to take the time to develop the specifications before comparing LMS platforms and choosing one solution over another.

Identifying training needs and objectives

When it comes to choosing a online training platformThe first step is to determine the project as a whole. To do this, various questions will help to identify the ideal LMS features for the organisation:

  • What are the objectives of the corporate training strategy?
  • What teaching methods are currently used? And which ones should be deployed in the short or medium term? How can the current system be improved?
  • What are the users' expectations and needs: for the HR department, training department and for the employees?
  • Should training content be created internally or should it be outsourced?

For example: a built-in authoring tool may not be useful if you outsource the production of learning content. However, you will need a system with a communication solution if you want to develop exchanges.

Identifying costs

Establishing the overall cost of a Learning Management System platform implies the taking into account different parameters:

  • setting up the platform ;
  • hosting;
  • support & assistance;
  • cost according to the volume of users ;
  • training on how to use the LMS platform...

As mentioned earlier, proprietary and open source platforms do not require the same budgets. This is true both at the time of deployment and over time.

In addition, some editors offer certain features as part of the basic package. For others, they are optional.

Design and ergonomics must not be overlooked

LMS ergonomics and design are also criteria for choice. The online training course must be attractive. Ideally, the LMS platform should therefore be easy to use. If it is responsive and compatible with smartphone applications, this is even better. The LMS platform will then offer the possibility to develop mobile learning.

Likewise, the graphic customisation of the LMS platform is important. Especially if the tool is used to train external users such as customers, suppliers or organisations withing a franchise network.

Examples of possible applications of a LMS platform

The benefits of a LMS platform are multiple, both internally and externally. When used properly, it can serve the organisation in many different ways. Here are two examples of applications of these training platforms.

Supporting business growth

Audika, a hearing care specialist for over 40 years, is constantly expanding. It was in this context that, a few years ago, Audika decided to create a new subsidiary, the retailer has chosen to equip itself with a LMS platform. The objective was threefold: to train new hires quickly and effectively, to increase the skills of the teams in the 600 French centres and to anticipate the training obligation for the profession.

To support it in this e-learning approach, the network has chosen theLMS editor Dokeos. Between traditional training and courses accessible via the LMS platform all employees now benefit from all the benefits of blended learning.    

Train sales teams on products

For more than 10 years, Alinéa has been training 2,000 employees using online training. The furniture retailer is spread throughout the country. This solution is therefore the most appropriate for optimising onboarding, monitoring the ongoing training of each employee and reduce training costs.

To fulfil its ambitions, the organisation relied on the expertise ofOnline Formapro which has deployed its LMS platform called "Online Manager". This is directly linked to the HR management information system (HRIS), thus enabling precise monitoring of each learner's progress.

On the one hand, staff benefit from comprehensive and regular training. On the other hand, HR and training departments have detailed information for monitoring continuous learning

SMEs or large organisations. Training organisations or schools for initial training. Since the 2000s, the LMS platform has become an important response to the problems of organisations in the area of vocational training management.

Also, given the accelerating development of online training and the ever-increasing expectations for a better learning experience, LMS softwares remain in the competition. Offering users more and more advanced features and a variety of teaching methods to complement the traditional training courses.There is no doubt that the learning management system has a bright future ahead of it.

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